AppID uniquely identifies your application. All the service level and conference level data associated to that application is typically stored under the associated AppID.
An account can have one or more AppIDs depending on the plan. Typically, customers use multiple AppIDs to distinguish metrics from different deployments.
Some of the use cases and purposes to have multiple AppID are the following:
- Operation oriented: For different environments such as production, staging, and development. You can assign an AppID to each of these environments to isolate and distinguish the traffic between them.
- Customer oriented: You can assign an AppID to each of your customers, and eventually also give each customer a dedicated access to their own dashboard. Here are some tips on granting different access rights on an app and organizational level.
For more information on how to add new apps to your existing account please have a look at this article.