Whenever you upgrade your plan in the middle of a billing cycle, this will be reflected in your next bill as follows:
- At this time, two proration adjustments will be added:
- A refund for the unused time you will have on the subscription you had prepaid
- An amount for the remaining time on your billing cycle for the plan you upgraded to
- In summary, the first bill after your upgrade will include:
- € Refund for unused time on previous plan after upgrade date (see above)
- € Remaining time on upgraded plan after upgrade date (see above)
- € Upgraded plan subscription fee for current billing period
- € Overage user minutes (if any) for current billing period
After this, your next bill should normalize, and you should expect the following:
- € Upgraded plan subscription fee for current billing period
- € Overage user minutes (if any) for current billing period based on the pricing tiers on our pricing page.
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