How does callstats.io compare to Twilio Insights?

Twilio Insights provide different metrics in the WebRTC and SIP side. Metrics available in Twilio insights are the following:

• Call Progress Events: Initiated, Ringing, In-Progress, Bye
• Network Metrics: Incoming and outgoing jitter, packet lost, Packets sent and received
• Call details: Type of call, User Agent, Call ID, Signalling IPs, Media IPs

While Twilio provides this information per call, callstats.io provides a greater number of statistics and graphs per call , events such as dominant speaker, audio mute/unmute, video sharing,  etc. 

Apart from providing individual details, callstats.io also aggregates metrics from the calls in the webRTC system, usability metrics, pre-call test metrics, AI notifications, and allows the customer to filter out all this information based on dynamic filters provided for a further analysis.