Conference filtering
- Can I filter the service metrics based on remote user ID or server ID?
- What Can I Find in callstats.io Home?
- Why are there no preselected values for the filters?
- How Many Filter Combinations can we Make with WebRTC Metrics on the Dashboard?
- What are the time limitations for filter selection?
- What filters are available for conference search?
Conference details
- What is Automatic Diagnosis?
- What's in my ICE Data table?
- I see ICE connections have failed or not setup at all. Is ICE a server between the client and the my application server?
- How to analyse the application logs with different time formats?
- How does callstats.io report on ice disconnects and/or renegotiation attempts during a call?
- What's the difference between a connection being classified as "terminated" or "timeout" ?
Metric definitions
- What Can I Learn From the Objective Quality Values?
- What metrics and data does callstats.io collect?
- How is Objective Quality or eMOS Measured?
- What are the Transport Metrics Shown for a Conference on the Dashboard?
- How Can I View Smart Connectivity Test Results on the Dashboard?
- What is Delay?
Integrating with callstats.io
- What is an AppID?
- What is a conferenceID?
- What is a userID?
- What Kind of errors are reported by the reportError API
- I’m integrating my product with callstats.io, everything looks fine but I don’t see any conference/call in my dashboard?
- Which SDKs Does callstats.io Support?
Security and Privacy
- I found a vulnerability what do I do?
- GDPR Compliance and Request
- REST API Authentication
- Is it possible to run a proxy between my client deployments and callstats.io?
- Which URLs should be whitelisted if my app is behind a firewall?
- Should I use HS256 and ES256 for authentication?
User management: orgs and roles
- How do I change the active Organization ?
- What are the Organizational roles? What are the access rights?
- How can I invite a new User or Member to my Organization?
- How can I assign a role to member?
- How can I set my password when I am invited to an Organization?
- What are the roles and permissions that can be assigned to an Application member?
General
- How Can I Subscribe to the callstats.io Monthly Newsletter?
- How do I get the data out of callstats.io? What is end of call notifications?
- How does callstats.io compare to Twilio Insights?
- Where are Previously Available googMetrics?
- Where can I edit the stats submission interval?
- Why should I tag the remote end point type as peer or server?
My account
- What is Data Retention?
- What Happens When You Exceed the Number of Simultaneous Sessions?
- Additional Identifiers for a user or meeting
- What happens when I terminate my paid subscription?
- What happens when I downgrade?
- Downgrade to Free/Dev plan