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  1. callstats.io
  2. FAQ
  3. My account

My account

  • What is Data Retention?
  • What Happens When You Exceed the Number of Simultaneous Sessions?
  • Additional Identifiers for a user or meeting
  • What happens when I terminate my paid subscription?
  • What happens when I downgrade?
  • Downgrade to Free/Dev plan
  • How can I keep track of my usage?
  • How can I add new apps to my organization?
  • I upgraded my plan and my bill seems higher than expected
  • I want to send data from a particular sites/customers
  • What is meant by testing mode and production mode?
  • What is my AppID and App Secret, where to find them?
  • How to calculate the user minutes?
  • What Does the Free Developer Plan Offer?
  • What happens to data retention when I upgrade my account?
  • How Do I Apply a Discount Coupon?
  • Is it possible to get some kind of demo of your dashboard?
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